JEOL UK Customer Support

JEOL (UK) Ltd. provides customer support throughout the UK and the Republic of Ireland. With our dedicated team of Tokyo trained engineers, JEOL UK offers first class service for installation, preventative maintenance and breakdown cover of our complete range of instruments.

Installation of instrumentation

  • Site check of the room for environmental acceptance (physical, magnetic and vibration measurements)
  • Professional transportation of equipment to customer site
  • On site installation by Tokyo trained engineers
  • Final acceptance test and customer training

Maintenance of instrumentation

  • Parts sales
  • Preventative maintenance
  • Emergency breakdown cover
  • Telephone support
  • Flexible choice of service contracts to suit all requirements and budgets

 

For all aspects of JEOL UK customer support contact:

Customer Support: +44(0)1707 377117
General enquiries: Service
Parts Sales: uk.svc@jeoluk.com

Simon Dyson

Simon Dyson

Principal Engineer

Division - SEM
Region covered - UK
Simon commenced work with JEOL UK in 1992

Ian Sharp

Ian Sharp

Principal Engineer

Division - TEM NMR
Region covered - UK
Simon commenced work with JEOL UK in 1997

Mike Elwood

Mike Elwood

Technical Support Engineer

Division - SEM
Region covered - UK - North
Mike commenced work with JEOL UK in 1991

Oki San

Y. Oki

Support Engineer

Division - SED
Region covered - UK and Europe
Commenced work with JEOL UK in 2014

George McKay

George McKay

Regional Engineer

Division- Electron Optics & Analytical Instruments
Region covered - Northern Ireland and the Republic of Ireland
George commenced work with JEOL UK in 1998

Debbie Stevens

Debbie Stevens

Support Engineer

Division - TEM
Region covered - Midlands, Wales and Ireland 
Debbie commenced work with JEOL UK in 1996

Andrew Belding

Andrew Belding

Technical Support Engineer

Division - SEM
Region covered - UK, Ireland and Europe
Andrew commenced work with JEOL UK in 2008

 

Mr Hashiguchi

Shinichi Hashiguchi

Support Engineer

Division - SEM
Region covered - UK, Ireland and Europe
Instrument speciality - SEM

 

 
Yamagishi

A. Yamagishi

Service Engineer

Division - TEM
Region covered - UK, Ireland & Europe
Commenced work with JEOL UK in 2013

Mohammad Tabrizi

Mohammad Tabrizi

Support Engineer

Division - SEM
Region covered - London, South East and Ireland
Mohammad commenced work with JEOL UK in 2000

Kevin Bone

Kevin Bone

Service Engineer

Division - TEM
Region covered - London & South East
Kevin commenced work with JEOL UK in 2013

David Plummer

David Plummer

Service Engineer

Division - Analytical Instruments
Region covered - UK & Ireland
David commenced work with JEOL UK in 2013

Yuda

S. Yuda

Service Engineer

Division - NMR
Region covered - UK, Ireland & Europe
ICommenced work with JEOL UK in 2012

David

Jonathan Pannell

Service Engineer

Division - TEM
Region covered - UK, Ireland & Europe
Commenced work with JEOL UK in 2016

 

Jonathan Reed

Jonathan Reed

Service Manager

Division - TEM
Region covered - London & South East
Jonathan commenced work with JEOL UK in 2003

Chris Spencer

Chris Spencer

Principal Technical Support Engineer

Division - SEM
Region covered - UK South
Chris commenced work with JEOL UK in 1989

Willy Scott

Willy Scott

Principal Technical Support Engineer

Division - SEM
Region covered - UK and Europe
Willy commenced work with JEOL UK in 1985

John Woodward

John Woodward

Principal Technical Support Engineer

Division - Analytical Instruments
Region covered - All UK
John commenced work with JEOL UK in 1996

Paul Hambridge

Paul Hambridge

Principal Technical Support Engineer

Division - TEM
Region covered - UK
Paul commenced work with JEOL UK in 1993

Paul Hambridge

Mark Flynn

Principal Regional Engineer

Division - Electron Optics
Region covered - Scotland
Mark commenced work with JEOL UK in 1988

Paul Hearn

Paul Hearn

Service Director

With overall responsibility for a team of 25 engineers, managing installations, routine maintenance and breakdowns, Paul commenced work with JEOL UK in 1979

M. Hashimoto

M. Hashimoto

Assistant General Manager

Responsible for semiconductor equipment with involvement in both UK and Europe. Following a long career with JEOL Ltd, Mr. Hashimoto commenced work with JEOL UK in 1995

 

Amanda Brackley

Amanda Brackley

Service Coordinator 

Responsible for customer support contracts and administration within the customer support team, Amanda commenced work with JEOL in 1999

 

Christine Sennett

Christine Sennett

Senior Stores Controller

Responsible for running the UK stores, direct customer sales of spare parts and administrative support of the customer support team Christine commenced work with JEOL UK in 1995

Copyright 2017 by JEOLCO (UK) Limited