JEOL, a world-leading, high-end scientific instruments manufacturer, supports our customers by providing a wealth of application and technical information.
Established in 1968, JEOL (UK) Ltd is part of a world wide network of JEOL companies, with their head office in Akishima, Tokyo
From our office in Welwyn Garden City, Hertfordshire, JEOL (UK) Ltd offer sales, support and applications training for a wide variety of scanning electron microscopes (SEM), scanning probe microscopes, transmission electron microscopes (TEM), NMR spectrometers, ESR spectrometers, mass spectrometers, amino acid analysers and semiconductor process equipment. As one of the worlds leading suppliers of scientific equipment, we are proud to offer our customers the highest level of sales and technical support maximising their investment in JEOL products.
View the JEOL (UK) Ltd. company profile.
JEOL designs and manufactures scientific instruments for high-level research and development activities.
Our customers include scientists and engineers working in leading-edge academic and industrial laboratories around the world. JEOL products and services enable them to pursue a variety of R&D applications that require high resolution imaging and analytical capabilities such as: basic observation and analysis, environmental science, information technology, semiconductor production, biotechnology, nanotechnology, and a broad range of industrial endeavors.
Browse products and solutions on the JEOL Ltd. website.
(available from JEOL USA)
We would like to inform you that JEOL UK is still operating as normal under the exceptional circumstances posed by the current COVID-19 crisis. Our Sales and Service departments are open and we have plans in place to continue this as events develop.
As usual, if you need assistance with your JEOL instrument, customers can email us on email@example.com or contact your usual engineer directly.
Many common problems can be resolved over the telephone; however, we are looking at supporting live video calls with JEOL Engineers to offer an increased level of service. There is no change to our policy should you require a visit from a Service Engineer, however we will be asking you to kindly complete a short questionnaire prior to any on-site visit for the safety of our staff.
We appreciate that some customers may be working in multi-user environments or deciding to shut down instruments for possibly an unknown period. If you need advice on these matters, please contact us if you haven’t already done so.
Understandably, over the next few weeks we will be prioritizing breakdown visits to certain customers (hospitals and those undertaking biological research). Thank you in advance for your patience and understanding if this results in any delay in our service to you.
General Manager Customer Support